Timber Merchandising and Despatch
Stocks and sells the mill's product and bought-in lines to frame and truss plants, builders, fencing contractors and merchants from Dandenong South, preparing take-offs and quotes, picking and packing orders and despatching by company truck.
What the team is accountable for
- Prepare take-offs and quotes from plans
- Maintain accurate stock and pack locations in the yard
- Pick, pack, strap and load customer orders
- Schedule deliveries and manage the truck fleet
- Handle customer claims and returns
How we know it is working
Who works here
Ashwin Pillai
Ashwin manages the Dandenong South yard, the quoting desk and the delivery fleet, and joined from a frame and truss plant five years ago.
Danny Fitzgibbon
Danny leads the pickers, forklift operators and drivers at Dandenong South and has worked in timber yards for fourteen years.
Where the work is recorded
Customer Orders and Despatch
Quotes, confirmed orders, picking, delivery scheduling and claims for trade customers at the Dandenong South merchandising yard.
Log Yard and Stock Register
Tracks every log batch, kiln charge and sawn pack from receipt to despatch, with grade, volume, bay location and certification status.
Safety and Environment Register
Records injuries, near misses, hazards, environmental events and toolbox talks across all sites, with investigation status and corrective actions.